Support
Support
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Purchases and devices
Each purchase is one analysis, kept with the app on the device you bought it on; it cannot be moved to another device. If a purchase didn't lead to an analysis, email us and we will look into it.
Refunds
Payments are handled entirely by the App Store and Google Play, so refunds follow their policies. Request one through your store account.
Deleting your data
Clear History in the app deletes your local results and photos. For the limited server-side record, email us and we will remove it.